TOP 10 - Frequently Asked Questions (FAQs)

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1. Why should I purchase a CompuRAM upgrade?
   
   You get an extended warranty of 10 years on our modules and an unbeatable value for your money paired with high service availability.
   
   
2. Are CompuRAM modules really 100% compatible with my particular system?
   
   Yes. CompuRAM grants a 100% compatibility warranty. Thus, you will receive the exact modules that meet the technical requirements of your system, 100% guaranteed.
   
   
3. What is the difference between a CompuRAM module and an original memory upgrade?
   
   In short: None.
   The so-called "original memory" of the system manufacturers as well as CompuRAM-memory meet the particular high quality and product specifications in addition to industry norms and undergo the same manufacturing process by the same manufacturers.
   
   
4. Why are CompuRAM modules more price competitive than the "original upgrade modules" of the system manufacturers? And why are the prices changing permanently?
   
   CompuRAM exclusively sells memory upgrades and obtains them directly from the module manufacturers. Therefore, we can negotiate more competitive purchasing conditions, which we pass on to our customers in the form of daily updated low prices.
   
   
5. Do CompuRAM modules have the same high quality as, for example, modules by Hynix, Micron, Samsung, Infineon, Qimonda, Kingston, etc.?
   
   Yes, because CompuRAM modules are so-called "original modules", or are always a top 3rd-product and are therefore produced by the respective manufacturers.
   In order to offer the best conditions, we are flexible in choosing the best global retailer, and sell these upgrades with the label of "CompuRAM".
   
   
6. What happens after the purchase if the upgrade does not work on the system? Can this particular upgrade be returned, or do I have to keep it?
   
   In case an upgrade is not working properly, you will get a direct and personal support from our company, an exact problem analysis, an unbureaucratic exchange of the upgrade, or a quick repair handling.
   As of today, none of our customers had to keep an upgrade that did not work!
   
   
7. It often happens that the maximum upgradeability is announced higher in the CompuRAM product database than in the original manufacturer's statement.
   
   Our database content is constantly being updated. New DRAM technologies, memory modules or BIOS- or software patches often allow a higher upgradeability without limitation but with the same performance and stability as originally announced. We continuously incorporate the latest technologies, tests and experiences from the hardware and software world into our database and often can offer higher upgradeability than originally intended. Most system manufacturers do not update their existing documentation to inform users of memory enhancements to older systems. CompuRAM keeps you up to date with new memory options.
   
   
8. Can compatible CompuRAM modules be installed in addition to the original modules in one system?
   
   Yes, compatible CompuRAM modules as well as original modules can be installed together in one system, because both correspond to the same specifications.
   
   
9. Is the warranty of my system void if I install a CompuRAM upgrade?
   
   No, the warranty claims that you have against the manufacturer of your computer system are not void if you install the compatible CompuRAM upgrades on your system.
   
   
10. CompuRAM offers upgrades with identical capacity but with different clock speeds. How do I determine which one is the matching upgrade for me?
    
    

    Basically you can rely on the fact that all upgrades we matched to certain system models are compatible and mixable. If system upgrades are subject to special specifications we will mention it seperately.

    The best option is to buy the upgrade with the highest clock speed, especially because prices often differ slightly.
    For example 400MHz instead of 333MHz or 1333MHz instead of 1066MHz etc.

    Our clock speed indication always refers to the memory modules MAXIMUM possible operation modes.
    
    Despite the still common opinion, DIMM or SO-DIMM do not have an own clock speed but are always being clocked by the system bus.
    
    The maximum, but especially the minimum, memory clock speed is predefined by the memory's possibilities, the chip set, the CPU and often the system's manufacturer. The clock speed justifies itself during the booting process by BIOS routines to maximum possible and secure values.
    
    Conclusion:

    • The slowest memory module always determines the clock speed for all RAM installed in the system.
    • Thus, you can mix different "fast" modules worry free if we offer them.
    • Your system is justifying itself during the booting process to ideal, stable and secure values.
    • The indication on the modules or in the product description refers to the maximum timing values. These values are standardized according to JEDEC and INTEL worldwide. For these standards a different wording is being used. For example: The indications DDR400, PC3200 or 400MHz are basically all the same specifications.
    • For our upgrades, we always use the most current and fastest DRAMs and never old items. That means, that we typically provide upgrades that allow an even higher timing than neccessary for your system.

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