English
(4 votes, average: 4.50 out of 5)
Loading...Whilst consumers are protected by broad regulations like the Right of Revocation, b2b customers generally have no legal entitlement to return faultless goods.
But of course b2b customers do get into situations where a return of goods would be favored.
And this is where our service starts:
Under certain circumstances and as a gesture of goodwill, we offer our business clients to return their goods.
For example, when the wrong article was ordered or a reseller’s customer cancels his order.
As a response to frequently asked questions, we created our Return Guidelines that are visible on our website for every user.
The biggest advantage:
Our customers have a clear checklist what conditions grant a return within 30 days after the invoice date.
Hallo, ich habe einen Zug für meinen Computer bestellt, aber er passt nicht, funktioniert nicht, es sind nicht die richtigen Referenzen, wie man ihn zurückgibt und sein Geld zurückbekommt danke
Order overview > Your order from 15th Dec 2021 (71B2EE-61B9CB10)
Dear Yvon,
our customer service has already contacted you by e-mail.
Kind regards from the CompuRAM editorial team